Privacy

1. Introduction

At The Six, we are committed to protecting your privacy and handling your personal data responsibly and securely.

The Six is operated by KK & MV Hair and Beauty Limited, which is the data controller responsible for the personal information we collect and process.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, book or receive our services, communicate with us, or otherwise interact with The Six.

2. Information We Collect

We may collect and process the following types of personal information:

Identity and Contact Information
Your name, email address, telephone number and other contact details.

Appointment Information
Details of services booked, stylist or therapist assigned, appointment dates and times, appointment history and relevant preferences.

Payment Information
Information relating to payments, refunds and transactions. Payments may be processed securely by third-party payment providers.

Health and Consultation Information
Where necessary to provide a service safely, we may collect information relating to allergies, medical history, sensitivities, previous treatments and treatment suitability.

Certain health information may constitute special category personal data under UK data protection law and will only be processed where we have an appropriate lawful basis and condition for doing so.

Communications
Information you provide when contacting us by email, telephone, messaging services, social media or other communication channels.

Website Usage Information
Technical information such as your IP address, browser type, device information and information about how you use our website, where collected through cookies or similar technologies.

3. How We Use Your Information

We may use your personal information to:

  • Manage bookings, appointments, cancellations and reminders;

  • Communicate with you regarding our services;

  • Provide safe, appropriate and personalised hair and beauty services;

  • Maintain consultation, treatment and client records;

  • Process payments and refunds;

  • Respond to enquiries, requests and complaints;

  • Maintain and improve our services and client experience;

  • Meet our legal, accounting, insurance and regulatory obligations; and

  • Send marketing communications and promotional offers where permitted by law and, where required, with your consent.

Service-related communications, such as appointment confirmations and reminders, are separate from marketing communications.

4. Lawful Bases for Processing

Under UK data protection law, we rely on one or more lawful bases when processing your personal information, depending on the circumstances.

These may include:

Contract – where processing is necessary to provide the services you have requested or to take steps at your request before providing those services.

Legal Obligation – where we are required to process information to comply with applicable laws or regulatory requirements.

Legitimate Interests – where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

Consent – where you have given us permission to process your information for a particular purpose, such as certain marketing activities.

Where we process health information or other special category personal data, we will also rely on an appropriate condition under UK data protection law. Where required, this may include your explicit consent.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share personal information where necessary with trusted service providers and professional advisers who assist us in operating our business, including:

  • Appointment and salon management providers;

  • Payment processing providers;

  • Website and IT service providers;

  • Email and communications providers;

  • Analytics providers;

  • Accountants, insurers, legal advisers and other professional advisers; and

  • Regulatory authorities or other organisations where disclosure is required by law.

Where third parties process personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection requirements.

6. International Data Transfers

Some of the service providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that it receives an appropriate level of protection in accordance with UK data protection law.

7. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

  • Request access to the personal information we hold about you;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of your personal information;

  • Request restriction of certain processing;

  • Object to certain processing of your personal information;

  • Request the transfer of your information where applicable; and

  • Withdraw your consent at any time where we rely on consent.

These rights may be subject to certain legal limitations or exemptions.

To exercise your rights or ask a question about how we use your personal information, please contact us at:

Email: naime@thesix.com

You also have the right to raise a concern or lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate effectively, understand how visitors use the website and improve the browsing experience.

Where required by law, we will ask for your consent before placing non-essential cookies or similar technologies on your device.

You can manage your cookie preferences through the options provided on our website and through your browser settings.

Further information about the cookies and technologies we use may be provided in our Cookie Policy.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services and meeting legal, accounting, insurance and regulatory requirements.

Different types of information may be retained for different periods depending on their purpose and any applicable legal requirements.

When personal information is no longer required, we will securely delete or anonymise it where appropriate.

10. Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to individuals and service providers who require it for legitimate business purposes.

11. Marketing Communications

Where permitted by law, we may contact you with information about The Six, our services, events, news and offers.

Where consent is required, we will only send such communications after obtaining your consent.

You can withdraw your consent or unsubscribe from marketing communications at any time by using the unsubscribe option provided in our communications or by contacting us at naime@thesix.com.

Withdrawing from marketing communications will not affect essential service communications relating to your appointments or services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements.

The latest version will always be made available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact: