Frequently Asked Questions
Whether it’s your first visit to The Six or you’ve been with us before, you’ll find answers to some of the questions we’re asked most often below.
Can’t find what you need? Get in touch and we’ll be happy to help. If you’re ready to visit, you can book your appointment online.
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The Six offers a curated range of hair and beauty services, including cutting, styling, colour, hair treatments, extensions, and selected beauty treatments. Please explore our Services page for our full treatment menu and pricing.
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Yes. Please contact our team if you would like assistance purchasing a voucher.
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Appointments can be booked online at any time using our booking system. If you have any questions before booking or need help choosing the right service or artist, please contact us and we'll be happy to assist.
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Yes. Consultations are available for selected services and are particularly recommended for colour transformations, extensions and more complex appointments. Our team will discuss your goals, assess your hair and recommend the most suitable approach.
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Yes. You can select your preferred Artist when booking, subject to availability. If you are unsure who to book with, our team will be happy to recommend the Artist best suited to your needs.
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Hair colour services require an allergy alert test before your appointment. If one is needed, our team will let you know when you book and arrange it at least 48 hours before your treatment. Please tell us if you’ve had a reaction to a product in the past.
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Please let us know about any known allergies, sensitivities or previous reactions before your appointment. This allows our team to advise you appropriately and determine whether any additional testing or precautions are required.
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Preparation may vary depending on your chosen colour service. Our team will advise you of any specific requirements ahead of your appointment. If you have any questions, please contact us before your visit.
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Yes. We offer professional hair extension services tailored to your hair, desired result and lifestyle. A consultation is required before your first extension appointment so we can recommend the most suitable method, colour, length and volume.
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Maintenance depends on the extension method, your natural hair growth and your home-care routine. Your Artist will recommend a personalised maintenance schedule following your appointment.
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We offer a selection of beauty treatments alongside our hair services. Please visit our Services page for our current treatments, availability and pricing
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We work with carefully selected professional brands chosen for their performance, innovation and quality. Product recommendations are always personalised to your hair and lifestyle.
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Yes. A curated selection of professional hair and beauty products is available at The Six. Our team can help you choose the products best suited to your individual needs.
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The Six is located at 6 Queen Street, Mayfair, London W1J 5PA.
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If you have specific accessibility requirements, please contact our team before your visit, and we will be happy to assist wherever possible.
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We kindly ask for at least 48 hours’ notice if you need to cancel or reschedule your appointment.
Cancellations made with less than 48 hours’ notice and missed appointments may be subject to a cancellation charge, taking into account the circumstances of the booking and any loss incurred.
Full details can be found in our Booking Terms & Conditions.
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If you are running late, please contact us as soon as possible. Arrivals more than 15 minutes late may need to be rescheduled or the service may need to be adjusted, depending on your Artist’s availability.
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We accept all major debit and credit cards, along with contactless payments and cash payments.
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A deposit may be required for selected services or appointments. Where applicable, this will be explained at the time of booking and applied towards the final cost of your service.
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Yes. Friendly dogs are always welcome at The Six. We simply ask that they remain with you throughout your visit.